Industry Insights

Salaries in this field have shown steady growth, with the median salary for administrative roles reaching £27,800, reflecting a 7.7% increase compared to 2023 (Totaljobs, 2025). Regional variations exist, with London offering the highest median salaries at £34,000, followed by Edinburgh at £31,700. Other cities, such as Birmingham, Bristol, and Oxford, provide salaries close to the national average, while locations like Portsmouth (£25,600) and Plymouth (£25,900) remain on the lower end (Totaljobs, 2025).

Facilities management, a key sub-sector within administration and business support, has seen increased demand for sustainability initiatives and smart technology integration to optimise workplace efficiency. The security industry, in particular, continues to expand. Over the five years through 2024-25, security system services’ revenue is slated to climb at a compound annual rate of 2.8% to reach £1.7 billion, with a 3.7% revenue increase anticipated in 2024-25 (IBISWorld, 2024). The rise in crime, particularly in retail environments, has driven a surge in demand for advanced security solutions. Retailers, facing increasing shoplifting incidents, are investing in more sophisticated monitoring systems. Companies like Mitie are leveraging technology to log incidents and assist police in reducing financial losses (IBISWorld, 2025).

The increase in office-based work, as major companies like Amazon and Barclays require employees to return to the office, further drives demand for security services. More workers in office spaces necessitate additional security guards to ensure safety. Additionally, the growing construction activity in 2024-25 contributes to this upward trend, as new building projects require site protection and security installations. As a result, revenue and growth opportunities for the UK Security System Services industry are rising. Government authorities are also outsourcing security services to specialist contractors to alleviate public safety concerns and improve efficiency, enhancing providers’ revenue prospects (IBISWorld, 2024).

In the broader administration sector, recruitment agencies have experienced fluctuating demand, with a hiring boom in 2022 and 2023 followed by stabilisation in 2024 and 2025. The industry is expected to grow at a compound annual rate of 3.8%, reaching £22.4 billion by 2025 (IBISWorld, 2024). London remains the leading hub for high-paying roles, while employers across the UK face talent shortages in specialised areas, increasing reliance on staffing agencies (IBISWorld, 2024).

The UK travel industry has demonstrated resilience despite economic challenges, with domestic tourism maintaining strong demand since COVID-19. International travel remains steady, though competition among tour operators is intensifying. Meanwhile, broader trends continue to shape the sector, including digital transformation through AI and cloud-based tools, hybrid and remote work models altering demand for office spaces, and a growing emphasis on employee wellbeing with flexible work arrangements and enhanced benefits. Specialised skills such as data analysis, project management, and digital collaboration tools are becoming increasingly valuable, offering professionals better career prospects and salary growth (IBIS World, 2024).

The administration and business support sector remains an integral component of the UK economy, adapting to rapid changes while continuing to provide essential services across industries.